Web usability expert Jakob Nielsen offers some thoughts on information pollution. He points out that e-mail in particular needs to be managed carefully and offers some useful tips,such as managing time and prioritising. The story also features some reader feedback.
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Instruction
As a librarian responsible for patron instruction, it will be very valuable to incorporate these tips into our Internet Training classes. Most patrons are frustrated with these issues and we need to show them how to improve their online usage. Just another way to prove our continued worth to the community!