The library system orders books, CDs and movies daily, timing them to hit the shelves on the same day as they would in bookstores. Items also are ordered when there are at least twice as many requests from the public as copies available.This year, the library is to spend $7.4 million on materials.
It’s a precision-timed logistics that few library patrons notice, unless something goes wrong.
“We say that nobody talks about technical services until something isn’t there,” said Laura Simonds, manager of the operations center at 101 S. Stygler Rd. in Gahanna. “If we’re doing our job really well, the book is always there.”
Full story (Piece includes video)