When a Search Engine Isn’t Enough, Call a Librarian

Nice One From The NYTimes says with a widespread public expectation that answers can be found almost instantly by typing a few words into an Internet search engine, librarians increasingly find themselves on the sidelines in the question-answering business.

“When Google doesn’t work, most people don’t have a plan B,” said Joe Janes, an associate professor in the Information School at the University of Washington in Seattle, who is teaching a course on Google this quarter. “Librarians have lots of plan B’s. We know when to go to a book, when to call someone, even when to go to Google.”