How Not to Do Reference

Lee Hadden writes: “There are a few funny snippets in the current comic strip, “Pearls
Before Swine,” that show the readers how not to do reference work. Although
the panels for November 17th, 18th and 19th are about a rat at an
information desk at a commercial bookstore, they do show what reference
service can be like when served with an interesting attitude towards the
public. Any questions? See the Rat.

Read more about it. See the comic strip at: unitedmedia.com“

November 20, 2003 by Uncategorized

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3 Responses

  1. Anonymous Patron says:
    November 20, 2003 at 3:09 am

    Attitude
    A negative attitude towards customers =
    a closed library and an unemployed librarian.

  2. Grumpy Librarian says:
    November 20, 2003 at 6:09 am

    Re:Attitude
    Bah.
    A negative attitude towards customers = a closed bookstore and thriving libraries.

  3. Karl says:
    November 20, 2003 at 7:08 am

    Re:Attitude
    A healthy letting-off of steam through humor = a librarian not embedding the barcode scanner in a patron’s frontal lobe.

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