Using Ask-a-Librarian service to make up for reduced hours

Milner Library at Illinois State University (Normal), is looking for its consortium-based live web reference service to make up for a decrease in open hours. State budget shortfalls and increased costs have caused Milner and many other Illinois academic libraries to cut hours, purchases, and staff. The library is cutting back by 20 hours this year, after a 30 hour cut last year. What doesn’t make sense in the story is that the live chat hours referred to are roughly the same as the library’s hours. Don’t know if that’s a misstatement. Anyway, the rest of the story, which includes information about the sorry state of Illinois academic libraries is here.

September 5, 2003 by Uncategorized 0

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