nbruce pointed the way to a Librarian’s Corner by Casey Duevel who recently left a corporate position at Ecolab’s Research and Development facility for one in academia at the Minnesota State University (MSU)–Mankato.
“Despite great disparities in size, budget, and specialization between the corporate and academic institutions where I have worked, similarities exist. Instruction and education are key. Patrons in both libraries must be taught how to use the catalog, microfiche readers, and electronic databases and also need help deciphering the Library of Congress classification system and finding resources in the library. The value of good customer service and meeting the patron needs is of the utmost importance at both libraries. Finally, the librarians at both institutions are dedicated to providing the best resources and learning new methods for information retrieval and use.“
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