The State Of DRM: Is The Customer Right?

Piece on “All Things Considered” on Wednesday

Back in the early 2000s, a bunch of online music services competed to sell music — each with its own form of Digital Rights Management (DRM) and each with its own set of restrictions on how and where those songs would play.

Most of those services are gone now, and so are many of the people who used to run the major record labels.

“They wasted years and years fighting the technology instead of figuring out how to work with it,” says Corynne McSherry, a staff attorney for the Electronic Frontier Foundation. She adds that the music industry gradually found that DRM wasn’t preventing piracy — just sales.