Always helpful Gary Deane notes A NYTimes Piece on “text mining,” a technique that academics have been experimenting with for years but for which tools have only recently become commercially available. The prospect of rapidly scanning through reams of documents is stirring interest among researchers and analysts faced with more material than they can handle.
To the uninitiated, it may seem that Google and other Web search engines do something similar, since they also pore through reams of documents in split-second intervals. But, as experts note, search engines are merely retrieving information, displaying lists of documents that contain certain keywords.
Text-mining programs go further, categorizing information, making links between otherwise unconnected documents and providing visual maps (some look like tree branches or spokes on a wheel) to lead users down new pathways that they might not have been aware of.
Intelligent agents
See also
http://agents.media.mit.edu/