Serving the Customer

vonjobi writes “I wish I could say that the passage below was written by a librarian:

While there is joy in being able to give customers the books they want to read, not being able to give them what they want leaves you with a heavy feeling in your heart…

There was the young couple who looked embarrassed as we tried to track the book This Book Will Change Your Love Life for them… And there was the woman who tugged at my heartstrings. She… asked me to find books on adoption. Soon, two books were in her hands, Raising Adopted Children and Parenting Your Adopted Child. “Not these,” she said. “I’m looking for a book on how to adopt children in the Philippines.”

It broke my heart that I wasn’t able to help her more.

But no, it was written by a reporter who took on the duties of a sales person at a bookstore. See “Bookworm at the bookshop” by Pam Pastor (Philippine Daily Inquirer, 13 July 2005). More…”