Librarians on the move

The Bothell Herald Reports a private-sector sales concept is improving service at public libraries in Lynnwood and Mukilteo, Washington.

On busy afternoons, a librarian walks around and is available to anyone who needs help, as opposed to having staff stationed at reference desks.
Mukilteo has seen an increase of up to 25 percent in the number of reference questions in recent months, staff members said, which they attribute at least in part to the roving librarian program. Librarians began working the floor in Mukilteo in October and in Lynnwood in November.