For in-depth assignments, nothing replaces the chance to introduce students face-to-face to a nonvirtual librarian who can help them navigate the research process. One invaluable lesson of standing next to a real person undertaking real-time information browsing: Students learn that good information takes time to locate. Even the experts have to problem-solve through some deadends and overgeneralized hits before finding a good source. And when something suitable turns up, students can share that eureka moment or the relief of genuine gratitude with another person. All of this takes place in the physical space of the library and its community of books and people.
From It’s Not Too Late to Save the Stacks – The Chronicle of Higher Education
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