Checklist Manifesto for the Reference Desk
“…This is also true of reference work. Some sort of checklist or decision tree is probably covered in most library school reference text books, but I thought I’d take a crack at it. Of course, any checklist like this could vary widely by library, depending on available resources, but the following few questions might help make sure all bases are covered consistently…”
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LIS textbooks?
“Some sort of checklist or decision tree is probably covered in most library school reference text books…”
Is it? I don’t recall anything quite this, well, useful, in my textbooks, and we were just looking for something similar and hadn’t seen anything in the books we could get our hands on. Has anyone run across this in a textbook?