IT Security in Libraries

How the Calgary Public Library avoided the worst after it was targeted in a massive cyberattack

Security teams chose to pro-actively shut down the servers rather than leave systems vulnerable, a decision that chief executive officer Sarah Meilleur credits with saving the library%u2019s infrastructure, stopping the attack and ensuring that no business, employee or member data was compromised.

“Because we were able to stop the attack from being fully implemented, we were never in contact with a threat actor at any point to really understand what they were looking for or what their intentions were,” Ms. Meilleur said.

“There’s no conclusive evidence to determine who the attacker was, so we’ll probably never know.”

Libraries Under Cyberattack

Along with bomb threats and book challenges, we%u2019re seeing an increase in the number of libraries dealing with ransomware attacks, where hackers gain access to a library system%u2019s data, encrypt the files, and then demand a ransom in exchange. (The Seattle Public Library system recently went through an enormous ordeal earlier this year that has already cost the library over $1 million in technology upgrades and legal fees.) But now Delaware libraries across the state have closed their computer labs after being hacked last week. The ransom demand is allegedly around $1 million, although typically, organizations rebuild in the wake of a ransomware attack, rather than pay the ransom. Thankfully, patron data has not been affected in Delaware.

Libraries Under Cyberattack, and More Library News

Seattle Public Library to spend $1M on response to ransomware attack

The Seattle Public Library expects to spend about $1 million responding to a May ransomware attack by the end of 2024 and is still investigating what, if any, personal data hackers stole.

Seattle Public Library to spend $1M on response to ransomware attack

“We know that data has left the library,” Gannon said. “We do not have any even early indication about the extent of personal information that may have been compromised.”

Statewide Internet Outage at Delaware Libraries Caused by Hackers

Statewide Internet Outage at Delaware Libraries Caused by Hackers

Delaware`s three dozen libraries, which provide free internet and computer services to residents, were targeted by hackers on Friday, disrupting access to all computers and the internet.

In today’s digital age, technology plays a vital role in library services. Lea Roselle, the Milford Public Library Director, emphasized the significance of technology.

“The technology is what makes our whole business run—I mean, we are an information technology center.”

Why British Library’s open book about cyber hack is so important

The 18-page report is a rare example of transparency that can help others avoid the same fate

It is a stark reminder that no one is safe.

Yet an ongoing problem remains — the deathly silence from organisations who fall victim to attacks, often cowed by shame.

This omertà is a problem for legislators, trying to scotch ransomware payments, and a problem for cybersecurity bodies, trying to gather data.

Seattle Public Library recovers from ransomware attack, makes moves to strengthen tech security

Seattle Public Library recovers from ransomware attack, makes moves to strengthen tech security

“The work to strengthen our systems began prior to the attack, but remaining items in IT’s work plan were expedited after the attack,” said Laura Gentry, head of communications for the library. “Since Memorial Day weekend, the library expedited migration to SharePoint Online, as well as implementation of multi-factor authentication on staff systems — which took place over the course of three days, rather than the weeks-long process we had planned.”

Cybersecurity Pilot Program Launched by FCC to Defend Schools, Libraries

Cybersecurity Pilot Program Launched by FCC to Defend Schools, Libraries
The Federal Communications Commission announced Wednesday its $200 million Schools and Libraries Cybersecurity Pilot Program is just days away from being operational. Eligible K-12 schools and libraries can apply for funding starting September 17, with the window closing on November 1, according to the agency’s public notice.