As the city of Boston is currently central in the American focus (at least it was through last night), a difference of opinion is cropping up about where the first U.S. public library was situated.
This entertaining article was written by Walter Skold, a card-carrying member of the ALA and the BPL, and an independent librarian and journalist currently living in Freeport, Maine… click here for the straight scoop.
Misguided marketing and public relations. BPL.
Boston Public Library offers aesthetic type tours of its buildings art and architecture but no tours are offered about how to use the collections and services.
There are no building directories placed at the entrances that would make navigating easier. All the marketing and public relations efforts go to bringing in people but not toward making the experience at our BPL better for library users/customers/consumers .