Jay writes “Karen Shoffner in Pioneer Press Online reports that “The reference desk of the library’s central branch in Schaumburg alone fielded 12,918 questions between July and September, Teasdale said. Patrons can also get information from other departments in the central library as well as at the library’s Hanover Park and Hoffman Estates branches. Meanwhile, Jones said the youth services desk fielded 24,841 between July and September. And that’s all in the age of Google.”
Read the full article at:
When Google fails, local librarians know the answer“
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