FirstMonday has an Interesting Story on Gooooogle and how they handled things on September, 11th.
They say this may have also changed how Google thinks of itself. This article examines how people used the Internet in general, and Google in particular, to seek and to deliver desperately wanted information about the lives lost and damage inflicted by the attacks.
See also Finding Disaster Coverage At Search Engines and Search Resources About Terrorist Attacks both from Search Engine Watch
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