Ron Force writes \”Eric Lactis has a column on the questions asked of the Seattle Public Library\’s trelephone reference:
\”Librarians hold answers to life\’s little questions
Three-hundred-fifty to 400 times a day, your fellow Seattleites dial 206-386-4636 and prove the value of books.
Three-hundred-fifty to 400 times a day, one of your fellow Seattleites starts thinking about something, and soon figures out that … he\’s clueless. He needs information, and he needs it now… \”
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