Ref Work…On The Road

AshtabulaGuy writes “Typically virtual reference is considered to be something that involves computer interaction and libraries and other things. But what about the road information system known as onStar? Is the ability to ask questions on the road of a real live person just another sort of reference case? Matt Helms of the Detroit Free Press gives onStar a bit of an amusing test with so many parallels to what even RefGrunt discusses.”

March 3, 2004 by Uncategorized 2

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2 Responses

  1. mdoneil says:
    March 3, 2004 at 3:26 am

    Amusing but…
    That was amusing, but is seems he was only annoying people and abusing the system.

    I have no idea how many OnStar operators there are, but wasting their time on dog urine and special sauce stains seems silly.

    I know it is not in the same league as calling 911 for the correct time, but it could delay the answering of an important call be it an accident, or someone stranded on the highway.

    It is kind of sad that newspapers have devolved into humor like that. Mike Royko was funny, Dave Barry is funny, playing games with the phone is not funny.

    Reply
  2. Grumpy Librarian says:
    March 3, 2004 at 4:26 am

    Re:Amusing but…
    As OneStar rep Karen said: Well, try to forget about the starving people…

    Reply

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