A patron came in asking for a picture book of dead people. I didn't find any listings under the title he gave me. I had no idea what an appropriate subject heading for that would be. I tried doing a subject search-- death photographs? death pictures? That just got me (of course) movies. Then he asked me if I'd seen Faces of Death which I actually have seen bits of. Not my cup of tea.
I suggested books on war, thinking there were probably some pictures of dead people in there, but he wanted, er, one stop shopping. As one patron said to me once, "I want pictures, I don't need all them words!" (Honest to pete, she did.)
My little Horizon problem turned out to be a Horizon problem, not a telecom problem at all. No comment.
You should hear me. I sound like the frog princess. It was quite a feat answering the phones on information. I croaked out some renewal information, I held a book for some one, croak croak croak. This cold is really a bummer, although I feel better than I did Saturday, when sitting upright was a chore.
New fun filtering software for me! I don't want to change so much what it filters content-wise. Honestly, I like for people to have as free range as possible. But it has the ability to stop java based games (I managed to stop most Flash based things myself, har har) and IM stuff. If it could only filter out Google images of sneakers, I'd be the happiest woman alive. I don't know why it irks me so much, that these kids spend what seems like hours on the internet (though less now with the timed access software) staring at pictures of sneakers.
The timed access software is going great. I love this stuff. It doesn't help the congregating around the terminals too much (we have problems with kids gathering to look at --what else-- sneakers. Or scantily clad women) but it does help limit how long they congregate. And about fights about who gets on next. No number, no turn. No exceptions.
I really expected more complaints. I really, really did. My supervisor always tells me to knock on wood... It's only been a week. But most people are adjusting, and the regulars (who would be the ones to complain) have either buckled down, got cards, and learned to make the most of their hour, or gone elsewhere. Those were the squatters. Since then, we've had people get on that have actually been using the facilities the way they were designed... They do research, look for jobs, homes, schools, do general betterment stuff by using the computers, something they wouldn't have gotten the chance to, necessarily, two weeks ago.
It was that bad a situation two weeks ago. Honestly. It's that much better this week. I need to have my direct supervisor come out and behold it periodically. She's still unconvinced, but I think she'll come around. Everyone else is in love.
Here's hoping the love affair gets to continue.