Janet Steiner, Tompkins County Public Library Director has a nice Column In The Ithaca Journal : Our library profession, like other professions, frequently uses jargon as a shorthand way of talking about ourselves. Jargon is not user-friendly. It suggests that there is an in group (us) and out group (you). It’s hard work to transcribe jargon into plain English and so we often continue using our favorite words like “databases” and “resources,” and wonder why no one understands what we are talking about.
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