Librarians Respond to Dear Abby

Sarah writes “In today’s Dear Abby column, many librarians respond to the comments from “Marian the Librarian” on ways to improve patron behavior. Do librarians want to “shush” Marian because airing complaints in a public forum makes us look bad, and thus may cost libraries their funding? Read on.
To revisit Marian’s advice to patrons from April 28th, check it out here.”