An anonymous patron dropped by to give us a pat on the back, or at least to pass along this article.
“Many people do their own research at the library and over the Internet, and often they do it badly. Databases and reference books are to librarians what woodworking tools are to carpenters, and practice in both instances lead to proficiency.”
“Being built along analog lines, librarians are better than any digital program at understanding human nuances, like arched eyebrows and slight hesitations, and more adept at figuring out the type of information that’s really needed. Librarians don’t know all the answers, but usually we do know where to find them because we’re forever learning the library’s reference tools, especially new reference books.”
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