Just Understanding Useability? Now Here’s Findability

steven bell writes \”Here\’s an interesting article from a relatively new e-journal called Boxes and Arrows – it focuses on information architecture. In his article, \”The Age of Findability\”, Peter Morville laments about a recent trip to a new aiport and how it got him thinking about a new concept, \”findability\” and how this is applicable to many different resources and structures. An excerpt:
That’s why I say this airport has findability problems. The difficultly I had finding my way dominated all other aspects of the experience. Like usability, findability applies broadly across all sorts of physical and virtual environments. And, perhaps most important, it\’s only one word!

FIND the story at:
boxesandarrows.com
\”

May 3, 2002 by Uncategorized 0

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