Bill Drew writes “I just read an article in Reference & Users Services Quarterly that I find
troubling because of its lack of depth and coverage. It is “A Study of
Web-Based Interactive Reference Services Via Academic Library Home Pages.”
The article does not mention anything that has happened on the Digital
Reference front in the year. there is not one mention of the various
vendors now offering Digital Reface services. The article was obviously
submitted quite awhile ago and there for misses much of the recent growth in
virtual reference services. The article was submitted in Nov. 12, 2001 and
revised and accepted for publication in Feb. 12, 2002. I can see the fault
is not with the author but with the publication schedule for R&USQ.
How can
one expect to stay current by reading the professional library literature if
it takes close to 18 months for an article to be published by one of our
professional journals?
“
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