An Anonymous Patron sends “this audio piece from NPR’s Morning Edition. No more polite letters from the Austin Public Library, which loses half a million dollars a year in lost materials and unpaid fines. Now patrons with overdue books will be hearing from a collection agency. (Real Audio required)”
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About time!
Notices usually get ignored by patrons because they have previously not been enforced. It is about time they were enforced by utilising a collection agency. This means that libaries will be taken more seriously, and respected! We will not be walked all over no longer!