Asking Non-Users Why They Don’t Use the Library

From the Newtown (CT) Bee, C.H. Booth Library is looking for opinions about the library from an unlikely source: the people who do not use it.

As part of a study for long-range planning at the library, made possible through a $9,000 grant awarded in 2006 by the Connecticut State Library, consultants Kevin McCarthy, director of Perrot Library in Old Greenwich and Christine Bradley, Connecticut Library Consortium executive director, have created a survey for local residents. To date, more than 300 surveys have been returned, a return rate that Mr McCarthy said at a meeting January 9 is very good.