May 2000

Employees Cash In On KM

Internet Week has a rather Interesting Story on how companies are assigning specific dollar values to intellectual contributions with hard cash or some other type of reward.

\”\”If the knowledge author makes money off these sales wins, they don\’t feel cheated,\” says Aldrich. \”And knowledge commerce is almost the only way to do that. It is hard in any other scenario to make people give up their proprietary knowledge.\”

Internet Week has a rather Interesting Story on how companies are assigning specific dollar values to intellectual contributions with hard cash or some other type of reward.

\”\”If the knowledge author makes money off these sales wins, they don\’t feel cheated,\” says Aldrich. \”And knowledge commerce is almost the only way to do that. It is hard in any other scenario to make people give up their proprietary knowledge.\”

Companies see that the act of hanging a measure of value on certain knowledge contributions communicates a more powerful message to workers. The work at today\’s e-businesses is fundamentally knowledge-based. And if the intellectual contribution helps drive the business, smart companies are expanding the reputations and bank accounts of conscientious employees.


\”We\’re talking about a very nonintuitive source of additional revenue as a direct result of your contribution to your company\’s intellectual assets,\” says Clark Aldrich, research director at Gartner Group, a consultancy. \”Knowledge commerce is still pretty weird, but will surpass the referral strategy in terms of the percentage of companies using it successfully.\” While definitive market studies illustrating execution of knowledge commerce strategies are hard to come by, Aldrich estimates roughly 15 percent of Gartner\’s client base has a program in place.

Superstores Hurting Literary Books

Is it possible that people are buying more \”Trash\” Than ever? According to this Story from The Worldly Investor they sure are, and it\’s all the big stores fault.

\”“The dramatic advent of superstores and online booksellers has made the book business more like the rest of consumer retailing: There is a smaller number of bigger winners than there used to be,\’\’ said author Nicholas Lemann, chair of the guild\’s Midlist Study Group.\”

Is it possible that people are buying more \”Trash\” Than ever? According to this Story from The Worldly Investor they sure are, and it\’s all the big stores fault.

\”“The dramatic advent of superstores and online booksellers has made the book business more like the rest of consumer retailing: There is a smaller number of bigger winners than there used to be,\’\’ said author Nicholas Lemann, chair of the guild\’s Midlist Study Group.\”

Superstores such as Borders and Barnes & Noble, which usually have much more space than independent sellers, are credited with offering a greater variety of “midlist\’\’ titles. They\’re also criticized for favoring high-profile books and large publishers.


“A close look at superstore sales patterns suggests that most titles they stock serve essentially as wallpaper,\’\’ the study says. “If there is a single reason why midlist book sales are lagging, it is the chains\’ merchandising policies.\’\’

The guild report offers a handful of examples of how superstores have allegedly hurt smaller presses and less mainstream publications:

Book Review : How To Read, and Why

NY Magazine has a Review of a book entitled \”How to Read and Why\”. They didn\’t love the book, but the title caught my eye.

\”The title of Harold Bloom\’s new guide to literature and life may sound off-puttingly smug and condescending, but it\’s not until you get into How to Read and Why that you realize just how off-puttingly smug and condescending the book really is. \”

NY Magazine has a Review of a book entitled \”How to Read and Why\”. They didn\’t love the book, but the title caught my eye.

\”The title of Harold Bloom\’s new guide to literature and life may sound off-puttingly smug and condescending, but it\’s not until you get into How to Read and Why that you realize just how off-puttingly smug and condescending the book really is. \”How to Read and Why claims to be a practical guide that can show us not only how to read great literature, but why it\’s worth skipping the Masterpiece Theatre versions for the books themselves in the first place — why, as Bloom sees it, the very act of reading makes us, in the end, more fully human. (Bloom thinks you get more out of Hamlet by reading the play than by seeing it performed.) That\’s a worthy project: A gentle, detailed, careful guide through the complexities and nuances of Proust or Cervantes or Emily Dickinson, pitched to the general reader and blessedly free of academic jargon, would win over a lot of readers (just as the Shakespeare book did). Ironic, then, that nearly every pedantic page of this show-offy exercise demonstrates why so many people think the \”Great Books\” are too fancy and obscure to bother with in the first place.

Muggles for Harry Potter

People are trying to ban the Harry Potter books off the selves, here is a little an Article telling you where.

\”At a May 11 press conference in Zeeland, Michigan, School Superintendent Gary Feenstra announced that he would rescind most of the restrictions that he imposed on the use of Harry Potter books in November. Accepting all of the recommendations of an advisory committee that had reviewed his restrictions, Feenstra agreed to restore the books to the shelves of the elementary and middle school libraries and to permit students to borrow them without restrictions. Click here for more.

What\’s a muggle?

Every fan of J.K. Rowling\’s Harry Potter books knows that a muggle is a non-magical person. Most muggles don\’t know that they live in a world that is full of wizards and witches like Harry and his friends.\” 

People are trying to ban the Harry Potter books off the selves, here is a little an Article telling you where.

\”At a May 11 press conference in Zeeland, Michigan, School Superintendent Gary Feenstra announced that he would rescind most of the restrictions that he imposed on the use of Harry Potter books in November. Accepting all of the recommendations of an advisory committee that had reviewed his restrictions, Feenstra agreed to restore the books to the shelves of the elementary and middle school libraries and to permit students to borrow them without restrictions. Click here for more.

What\’s a muggle?

Every fan of J.K. Rowling\’s Harry Potter books knows that a muggle is a non-magical person. Most muggles don\’t know that they live in a world that is full of wizards and witches like Harry and his friends.\” 

\”Who are Muggles for Harry Potter?

Muggles for Harry Potter are people who believe that it is wrong to ban the use of great books — like those about Harry Potter — in classrooms and school libraries because some parents object to their content. Some people are offended by the fact that Harry and his friends use witchcraft. Others believe the books are too violent. But restricting the use of books that kids want to read violates their First Amendment rights and helps produce an illiterate society.

The purpose of Muggles for Harry Potter is to support kids, parents and teachers who are fighting school officials and others who want to ban classroom \”read alouds\” of Potter books and other controversial works, remove the books from library shelves and otherwise restrict their use.

Muggles for Harry Potter is sponsored by the American Booksellers Foundation for Free Expression, the Association of Booksellers for Children, the Association of American Publishers, the Children\’s Book Council, the Freedom to Read Foundation, the National Coalition Against Censorship, the National Council of Teachers of English, and PEN American Center (Click here for a list of sponsor Web sites).

Where Has Harry Potter Been Banned?

Harry Potter books have been challenged in at least 13 states, according to the American Library Association. Most of those challenges are still pending or have been resolved without imposing restrictions. However, the Zeeland, Michigan, school district has banned read alouds, removed the books from display in elementary school libraries and requires parental permission to check out the books or use them for book reports. (More information about the Zeeland, Michigan, case.) There are also reports of banning in school districts in Colorado and Kansas.

In all, there were 478 efforts to remove books from library shelves and classrooms in 1998-1999, according to the ALA. Some of the titles challenged were Isabel Allende\’s House of Spirits, Karen Cushman\’s Midwife\’s Apprentice and The Diary of Anne Frank.\” 

R.I.P. for a bookstore

Here is an Article on how the little book stores are just not surviving in today\’s economy.

\”BLOOMFIELD, N.J. (CNNfn) – For bookseller Dan Di Domenico it isn\’t a \”new economy.\” It\’s no economy.

\”I\’ve been losing $1,000 a month for the last 10 months … I\’ve let my inventory run low to pay bills. You just can\’t go on that way, you know?\” He plans to close his Bloomfield, N.J., bookshop, \”Daniel\’s Den,\” next month, ending a 23-year run.

It\’s not an unfamiliar situation for a small business. In 1998, the most recent year for available statistics, roughly 870,000 businesses ended operations, according to the Small Business Administration.\” 

Here is an Article on how the little book stores are just not surviving in today\’s economy.

\”BLOOMFIELD, N.J. (CNNfn) – For bookseller Dan Di Domenico it isn\’t a \”new economy.\” It\’s no economy.

\”I\’ve been losing $1,000 a month for the last 10 months … I\’ve let my inventory run low to pay bills. You just can\’t go on that way, you know?\” He plans to close his Bloomfield, N.J., bookshop, \”Daniel\’s Den,\” next month, ending a 23-year run.

It\’s not an unfamiliar situation for a small business. In 1998, the most recent year for available statistics, roughly 870,000 businesses ended operations, according to the Small Business Administration.\” 

\”Domenico\’s case gives a real world example of how the \”new economy\” and its accompanying culture changes can adversely affect, even erase, a small business.

\”There\’s this whole new psychology – a kind of mall psychology – going on,\” Domenico said, shuffling papers on the counter at his bookstore. From home to car to mall, people want to have a controlled, comfortable environment, he theorizes. \”People are all too willing to shop outside the local community, to go to the highways. That\’s given rise to the superstores … Barnes & Nobles, Borders, those guys with the lounges and cafes … It\’s that comfort thing.\”

He motioned to the rear of his store, where he keeps children\’s and reference books shelved. \”Some people suggested I put some tables back there,\” he chuckled. \”I think that\’d be a little much for me.\”

Beyond comfort, superstores have an additional competitive edge as well, he conceded. They can use their size to buy in volume and sell at a discount.

\”The nature of publishing has changed. It\’s about marketing and mass media … Publishers do big campaigns on certain books and create spikes in demand. The publishers make sure the big booksellers know about it and are ready for it with inventory … But I don\’t have that pull or the resources.\”

Add into the mix the Internet, and Domenico thinks his problems get worse.

\”It\’s only a baby now and it\’s already taking a chunk out of my business … I\’ve lost some long-time customers. They just like the convenience of having stuff come to their house.\”

And, of course, it\’s cheaper. That is a sore point with Domenico. Not only can\’t he get the volume discounts big bookstores command, but he also believes publishers have followed a bad pricing model in general.

\”Many publishers are content to sell less books as long as prices are up high enough to keep making a profit. The problem is, they are shrinking their readership. The high prices discourage readers,\” Domenico said.

The Association of American Publishers, citing antitrust concerns, declined to comment on pricing issues.

\”Small retail booksellers are having a tough time, no question,\” said Bruce Phillips, director of economic research at the Small Business Administration. \”They\’ve gotten hit by three waves: the malls, superstores, and the Internet. It\’s a tough, tough business.\”

According to a recent SBA-commissioned study, those small book businesses that survive do so by moving into niche markets — like rare books or specialized publications.

Specific book-industry issues aside, Domenico believes that a general cultural shift is making his business obsolete. Years ago he used to get traffic from kids and young adults interested in science fiction or romance novels. In the age of computer games and MTV, these customers have vanished. Despite his store\’s proximity to a small college, his customer base – what\’s left of it — tends to be the older generation.

\”All things change,\” Domenico sighed. \”Maybe I\’m hanging on to something that isn\’t there anymore.\” 

Librarian/Media Generalist gets kids to read

Fosters Online has this article about how a school librarian gets kids to read books. Another issue that is brought up is her title change.


\”When Diana Greenleaf started her job at the New Durham School 15 years ago, she was known as a librarian and was responsible for scheduling classes to use the library.

Today she’s known as a \”media generalist\” and is involved in everything from helping teachers design curriculum, teaching research skills, having story time and challenging students to read books.\”

Fosters Online has this article about how a school librarian gets kids to read books. Another issue that is brought up is her title change.


\”When Diana Greenleaf started her job at the New Durham School 15 years ago, she was known as a librarian and was responsible for scheduling classes to use the library.

Today she’s known as a \”media generalist\” and is involved in everything from helping teachers design curriculum, teaching research skills, having story time and challenging students to read books.\”


\”She’s well-known and well-liked by the staff and students at New Durham School, designing programs such as \”literary lunch\” during which students can eat their lunch in the library while listening to a story.

This year she has challenged the students to read 2,000 books. Each student who reads a book adds a link to the giant paper chain that lines the school’s hallway. If they reach 2,000, everyone will get an ice cream sundae. They’re already at 1,800.\”

City – University To Share New Library

SFGate.com has a cool Report on a new library in San Jose. The new library, a partnership between the city and San Jose State University, will be the first in the United States to combine the collections of a major city and university, opening all of the materials to the public.

“I am just exhilarated by the innovation and the planning process,\’\’ said State Librarian Kevin Starr. “They are linking the very first of the state universities to the wonderfully reassembled urban core of San Jose. They are showing the rest of the state how to do it.\’\’

SFGate.com has a cool Report on a new library in San Jose. The new library, a partnership between the city and San Jose State University, will be the first in the United States to combine the collections of a major city and university, opening all of the materials to the public.

“I am just exhilarated by the innovation and the planning process,\’\’ said State Librarian Kevin Starr. “They are linking the very first of the state universities to the wonderfully reassembled urban core of San Jose. They are showing the rest of the state how to do it.\’\’
The new joint library, designed with an airy blend of traditional and modern elements, will rise eight stories above the edge of San Jose State\’s downtown campus. One of the building\’s two entrances will open onto the campus core; the other will face the city\’s downtown.

The design is symbolic of a desire to erase the boundaries between town and gown and to enliven downtown with foot traffic from the university\’s 27,000 students. The new building will replace the university\’s John T. Wahlquist Library, a bleakly featureless structure that, since 1961, has pointedly turned its doorless backside to downtown, while the city\’s Martin Luther King Jr. Main Library will likely be converted into offices.

E-books: Its a brave new world

After all the e-book news this week, ZDnet offers its perspective on the issue.


\”
One big publishing house entered the electronic book market Tuesday and two more joined with tech giant Microsoft Inc. to offer popular titles in a burgeoning market they say will revolutionize the way people read in the 21st century.\”

After all the e-book news this week, ZDnet offers its perspective on the issue.


\”
One big publishing house entered the electronic book market Tuesday and two more joined with tech giant Microsoft Inc. to offer popular titles in a burgeoning market they say will revolutionize the way people read in the 21st century.\”


\”But even as the so-called \”e-book\’\’ market was being touted as a boon for readers and authors alike, some in the traditional book world questioned just how sure new-media marketers could be that people will actually want to download novels to computers or portable electronic devices, rather than simply curling up in bed or on a sofa with a good book.\”


\”\”Most observers think mass-market acceptance of e-books is still a few years away,\” said John Baker, editor of Publisher\’s Weekly. \”Indeed, whether anyone will actually want to download books is moot.\’\’

Baker cited the excitement 10 years ago over CD-ROM publishing: \”People were sinking large amounts in it, and now it\’s only in some kids\’ education and reference works.\’\’

Books will become objects of nostalgia.

A Story from The Washington
Post
brings us yet another call for the death of the
printed word.

\”As more and more authors stop writing for the
physical book–paper leaves bound with cardboard
covers–and begin writing for electronic reading
screens, the kinds of histories and biographies and
novels and poems and scripts and plays they produce
are changing forever.\”

A Story from The Washington
Post
brings us yet another call for the death of the
printed word.

\”As more and more authors stop writing for the
physical book–paper leaves bound with cardboard
covers–and begin writing for electronic reading
screens, the kinds of histories and biographies and
novels and poems and scripts and plays they produce
are changing forever.\”
And as more and more readers stop reading books
that are presented in static, from-on-high, \”Moby-Dick\”
fashion, more and more stories are becoming
collective enterprises. Collaborations among writers
and photographers and designers and code writers
flourish, much like Hollywood. With an added,
heretofore impossible element: you.


Your life will be the \”book.\” Your poem will be the poem.
Your recipes will be the cookbook. Your tips will be the
travel guide. Your story will be the story. The readers
will become the writers, in collaboration with the author
(or authors).

Profiling Library Users

Cleveland.com
has a Story that caught my eye. The
Lakewood Public Library in Ohio, has begun using a
customer profile system to revamp its selection and
rearrange its books. They say that it keeps books
relevant in an Internet age.

With the rise of the
Internet, we need to keep the book alive,\” said Ken
Warren, executive director of the Lakewood Public
Library. \”We’ve started marketing nonfiction.\”

It\’s
good to see librarians being so aggressive.

Cleveland.com
has a Story that caught my eye. The
Lakewood Public Library in Ohio, has begun using a
customer profile system to revamp its selection and
rearrange its books. They say that it keeps books
relevant in an Internet age.

With the rise of the
Internet, we need to keep the book alive,\” said Ken
Warren, executive director of the Lakewood Public
Library. \”We’ve started marketing nonfiction.\”

It\’s
good to see librarians being so aggressive.High school students seem less likely to leaf through
encyclopedias and other reference books when they
can get the same information on the World Wide Web,
Warren said. Library staff said they saw the writing on
the wall when nonfiction use in the main library
dropped by 30,000 books last year, to the
second-lowest total in a decade.


Warren spent $58 on the report from Claritas, a
marketing firm that plugs census information,
marketing reports and other data into a formula. The
result is consumer profiles of 62 groups with details on
everything from age and political affiliation to whether
they’re likely to subscribe to Gourmet magazine and
shop at Home Depot.


In Claritas-ese, Lakewood includes members of the
\”Bohemian Mix,\” \”Urban Achievers,\” \”Single City Blues,\”
\”Blue Blood Estates\” and \”American Dreams,\” among
others. The report describes an ethnically diverse,
health-conscious populace that favors gay rights, plays
the lottery and digs \”funky cafes\” and organic foods.