In spite of the heat HarperCollins can expect to receive from its library customers, I hope they stand their ground. Librarians need to shift their thinking as digitisation transforms the reading landscape. They are doing authors, publishers and ultimately themselves and their patrons no favours by this stance.
The fact is that rightsholders do have serious concerns and librarians have not managed to address them. They won’t do it with anger, or with soothing but unfounded assurances that ebooks will be no different from print in their economic impact.
In the face of rightsholders’ concerns, librarians must listen not bully, and they should be willing to experiment with new models that will ensure libraries and other channels can co-exist in the emerging, all-pervasive digital world. No-one has all the answers yet but we won’t solve this issue by denying the existence of the problem and closing off avenues for fresh thinking.