Sewell Chan’s NY Times Blog reports on a program at the Queens Borough Library that for the past eleven years has utilized a collection agency and also sometimes refers extreme cases to a credit bureau.
In a related story, one overdue borrower sued the collection agency and won (on something of a technicality).
Readers are invited to reveal their own overdue book stories here.
Should an overdue library book affect your credit rating?
Overdue books
Our library is having a terrible problem getting patrons to return materials. We call, send statements with fines and what happens? They just stop coming to the library! We are a small rural library and cannot afford a collection agency. Any ideas will be greatly appreciated.
Maybe a library hitman would help?