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Somebody writes "Some of you may know Leslie Burger, the president of the American Library Association has a blog. Her Vendor Victim post from a few months ago caught my eye. She posted it back in September, so it's not quite a "Resolution" but it's an interesting statement coming from someone in her position:
"So my new vow is to no longer play the victim or to be held hostage to vendors who choose not to respond to my library's problems. I'm hiring the talent I need to solve the problems."