Phone system offers help on social services

Kathleene sent along This Story from The St. Petersburg Times on a new way to contact social service agencies in Pinellas and Hillsborough counties (That\’s FL).


Just dial 211 and it\’ll connect you to someone who knows the network of agencies in the counties. They don\’t mention libraries in the article, but I would imagine you could get reffered to a library, maybe for some BiblioTherapy?
At a cost of about $65,000 could a library set something like this up for itself? Maybe an academic library could set up an on-campus number?