Submitted by AndyW on October 9, 2009 - 2:36pm
Submitted by AndyW on August 18, 2009 - 11:56pm
Submitted by AndyW on June 23, 2009 - 2:16am
Submitted by AndyW on June 6, 2009 - 3:33am
Since my initial post on the subject two and half weeks ago, I have read over the replies that have accumulated across a couple of sites. I’ve appreciated the time that commenters have put into their replies to the post. In reflecting upon the discussions put forth, I can see that major flaw of my post was lumping e-readers and e-book stores together. In separating the two, it creates a pair of much more navigable and manageable issues for the library.
Submitted by AndyW on May 22, 2009 - 12:57am
Submitted by AndyW on May 19, 2009 - 9:40pm
The failure is not the technology. The capacity to download, store, and recall hundreds if not thousands of books is impressive. The ability to replicate the look of font on paper is incredible. Each generation of e-book devices is rapidly outpacing the previous incarnations with additional features such as internet browser, PDF support, wireless updates, subscription support, and multiple e-book file types. The technology in and of itself is grand and a true marvel of the modern times.
The failure is how the e-book reader companies do not consider libraries as a viable customer.
Submitted by AndyW on May 14, 2009 - 11:00pm
Within the last year or so, I've read and heard a lot of discussion about how the library could take lessons from retail. Most notably, the retail industry has done all of the research when it comes to layout and design of spaces. They know how people shop, how people act when presented with a layout, display, or other store feature, and how to adjust things so as to get the most desirable consumer reaction. The department stores you walk into are the sum total of this exploration into how people hunt and gather for their shopping needs. I don't think it's a bad idea, really, to mimic some of these attributes with our own libraries. If we can get people to take a second look or listen to what we have to offer, it is certainly energy well spent.
There is also some discussion about what lessons we can take from retail customer service. Patrons have come to expect a similar customer experience since they are engaging in the same steps (e.g. find a product, bring it to a counter, hand over a card, get the product and card back, leave). I think that, while a retail style interaction is logical for the circulation desk, I would hesitate to apply the principles to the reference desk. Any librarian can tell you of the many common questions and requests to the gamut of deeper inquiries and searches that patrons can bring. The principles of retail, for me, seem to fall flat on their face in the face of such diversity. I had been wracking my brain for a better customer interaction model for a good week and I think I've stumbled upon it: concierge.
Submitted by AndyW on May 4, 2009 - 10:31pm
Awhile back, I had written about trying to figure out the next big thing for libraries and library science. This past week, I had the fun privilege of attending the 2009 NJLA conference. I would not say that the conference provided an answer about what the next big thing is as that would suggest a conclusion to the search. I did feel that the conferences I attended indicated a new direction worthy of following. Well, a "new to me" direction, for I don't think I had a true original revelation for my profession, but the concepts presented have consumed my thought processes for the couple of days afterward.
Submitted by AndyW on April 25, 2009 - 1:26am
"Can plagiarism-busting website TurnItIn.com archive complete student papers for use in its detection database? Four high school students claimed copyright infringement, but a federal appeals court says it's just fair use."
Full article here.
Submitted by AndyW on April 19, 2009 - 11:52am
Submitted by AndyW on April 12, 2009 - 6:38pm
The Associated Press is mad as hell and they aren't taking it anymore.
While whom they remain angry at is somewhat nebulous, the venerable pillar of news reporting is looking to get a piece of the new media revenue pie by asserting greater control over their content. The current status quo is one where various types of web entities (such as Google, Yahoo!, and The Huffington Post) arrange licensing agreements in which they pay for the right to link to AP stories, audio, and videos. It is from here that the gray areas of the web emerge as sites, bloggers, and other aggregators link to the content that is generated through these AP licensees. On these tertiary sites, people can generate revenue from either ads or services that they provide while linking to AP product.
Submitted by AndyW on April 5, 2009 - 11:33pm
Submitted by AndyW on April 1, 2009 - 10:09pm
Submitted by AndyW on March 31, 2009 - 12:37am
For those unfamiliar with the library field, librarians have a strange relationship with technology. On one hand, the library field has been quick to follow new trends of audio and video technologies. Even as we speak, my library is moving towards Blu Ray and expanding web based technologies such as eBooks and downloadable content such as movies and mp3s. We are working on bringing the library and the patron closer together through the internet with an online calendar, databases, and other remotely accessed sources.