I am suing about the cat food. They pissed me off today when I called and asked questions.
I was willing to give them medical records, other cans of cat food, and lab samples. They didn't give me anything but a hard time.
If they don't want to tell me I'll drop a nice subopena duces tecum for the records of all their tests. They have plants in the US and I bought the food at a local grocery store. There certainly is nexus through minimum contacts.
People should really learn not to piss off librarians, they should especially learn not to piss off librarians when it involves their cats.