oh my god... a thank you!
We had a woman, upon hearing that we put in the time access software, actually thank us for finally taking action. A lot of the older patrons, or more timid patrons, are too shy/polite/intimidated by the "regulars" to come claim their time slots on the computer, and for whatever reason don't bother the librarians to do so. As much as I hate playing internet cop, I hate even worse to think that someone doesn't get their turn. Which is why that software is now in place.
I dreamt about it. I dreamt about some old guy with an eye patch coming in (not that we have any patrons that I know of who match this description) and complaining because "That sort of software records every move you make." We tried to tell him that it didn't, and he left in a huff.
I tried to warn as many people as I could that they would need library cards to use the internet. Some people have actually even gone to sign up for one. I'm going to let circ know once again that if anyone puts up a stink about needing a card, to get me personally. Not that I'm a huge fan of conflict myself (in fact, I usually avoid it all costs) but the circ staff puts up with enough crap with people making big deals over their whopping ten cent fines and such.
My line is going to be it's for the preservation of the system, and to fairly and equitably distribute access to the patrons. I might put it in simpler terms for those who don't speak English fluently (we have a lot of people who speak foreign languages (very cool!), and a few who just kind of nod, and I've never heard speak).
The software does open up a lot of possibilities. For instance, we will be able to see, in no uncertain terms, how many people are using the resources, and for how long. We can somewhat limit to an hour a day, so our results will be more accurate than they were previously. It won't be as cool as if we were using library cards to actually log in, but honestly, I think a nine digit one time use number is going to be easier for patrons to type in than the huge barcode on the back of their card.
As long as the regular internet hogs don't find out where I live...
I foresee a few complaints and a lot of explaining this week. It should decrease with time. I managed to make my instructions on how to sign in at the reservation station fairly short and sweet.