Designing Better Libraries

Submitted by Blake on Tue, 02/13/2007 - 13:53

Into the already crowded landscape of library-related blogs we introduce something new. A commonality among library blogs is a tendency to point to the weaknesses and faults of our profession and how it inadequately delivers services. Customer service - it's terrible. Competiveness - we don't understand the concept. Technology - we must better understand our users needs. Search - Google makes us look inferior and hopelessly complex. Libraries - the facilities need vast improvement. Innovation - there's not enough or it's mostly "bandwagon innovation". To an extent, that library bloggers point out these problems is a good thing. It's important to recognize these issues so that we can work on improving them. That's what Designing Better Libraries is all about; adapting new ways of thinking and acting that will promote the development and implementation of ideas, strategies and services that will create a better library experience for the users.