Library Terms That Users Understand

Submitted by Blake on Thu, 03/30/2006 - 07:46

It's possible I've pointed to John Kupersmith's Library Terms That Users Understand before, but if you missed it the first time, be sure to have a look. This site is intended to help library web developers decide how to label key resources and services in such a way that most users can understand them well enough to make productive choices. It serves as a clearinghouse of usability test data evaluating terminology on library websites, and suggests test methods and best practices for reducing cognitive barriers caused by terminology.