The High Cost of Not Finding Information

Cliff Urr writes "An article to pass on - urgently, asap - to your library administration, board or senior management! This superb article is distinguished by its sharing *much facts and figures* on what the author calls "information disasters" in terms of dollars and cents, as well as the human and even tragic costs of bad or insufficient information. This article is published in a journal that caters to an industry that seeks to provide software solutions to these problems, but I think most of what is stated in the article can be used to justify the critical need for capable and well-trained librarians just as much, or more so,, to deal with these problems."