Netflix and Libraries: You Are What “Your Users” Think You Are, Not What You Think You Are
“Academic libraries also like to think of themselves as teaching partners. Sadly, library users – both faculty and students alike – tend to have a very different perception on that matter. Many library users also think of libraries as a warehouse of books while most libraries do not think their mission is simply purchasing and keeping books in a library building. Librarians constantly make efforts to change these prevalent but incorrect perceptions of users. But in order to address them more successfully, we need to think from users’ point of view, not libarians’ point of view.”
[Thanks Sir Shuping!]
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