When Your Library Has Six Figures Worth of Overdues - Who Ya Gonna Call

Librarians don't like to use the word stolen, but in the last three years, nearly $350,000 worth of goods has disappeared from the Bucks Country Public Library. Now Bucks administrators plan to retain an Indiana collection agency that works exclusively with libraries to recover property and get deadbeat borrowers to pay fines and fees. The firm, Unique Management Services Inc., doesn't use tough-talking, pay-us-or-we'll-ruin-your-credit collection agents. employs seminarians. Honest to God. Who better than a future pastor to politely argue the moral probity of giving back what doesn't belong to you? Read more Here.