Uncomfortable Questions: Prepare Your Answers

These are the sorts of uncomfortable questions that, especially in these tough financial times, will be asked and we must have answers ready.
are the current methods of delivering the information to the populace the most efficient, or could they be improved? So, for example, the Wisconsin statistic of ROI is $4.06 for each dollar invested, a natural reply from an administrator would be: how can we get this to $5? or $10? or $20? Would a system such as NetFlix for library books be an improvement? Does it really make sense today to spend lots of money to buy and store books that are not used? (Just keeping them in proper arrangement is a lot of work) Are there any other possibilities? Today, there certainly are, and in the future with Google Books, much more will be possible.