I work with the public. You know, those people who are the first to say that they pay my salary even though they haven't paid taxes in years. But even though I serve the non-taxpaying public, they still represent the taxpayer. And more than representing figuratively, they stand in for the taxpayer in the real way that allows the taxpayer to live the carefree lifestyle that comes from knowing that most of the rest of the public is safely inside the library and not out on the streets. But enough about my bosses...
I think the general public are satisfied with library services. But I think the librarians are convinced that services suck. To read what librarians are saying about libraries is to get an image of libraries continually at the center of failure. The librarians say that libraries need new or more everything: more social networking features, more e-services, more e-books, e-readers, 2.0, 1.0, open source software, koha (whatever-tee-eff that is), iPhones, iPads, IM, SMS, Wii, virtual reality, real reality, Facebook, face punch, sustainability, sustainability???, advocacy, political action, fundraising, programming, css, drupal, SEO,... it doesn't matter how much librarians know or do, there always seem to be other librarians who demand that we know and do more. Like it's a personal offense to them when we aren't up on the latest, ... whatever, whether it's a new author or a subject or a device or a philosophy. -- Read More
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