Friday Time Killers

Friday Time Killers

Absense of Sound --a Librarian's Story

Submitted by birdie on Fri, 07/14/2017 - 17:17
From the July/August issue of the Saturday Evening Post a selection fron author N. West Moss's new story collection, focusing on a day in the life of a librarian at the Bryant Park NYPL .

N. West Moss was the winner of the Post’s 2015 Great American Fiction Contest for “Omeer’s Mangoes,” which, with “Absence of Sound,” appears in her first short-story collection, The Subway Stops at Bryant Park (Leapfrog Press, 2017). This story first appeared in Neworld Review.

Keep the Patrons Happy

Submitted by birdie on Fri, 08/19/2016 - 13:54
Some Good Customer service "precepts" by Paula Laurita via Pub-Lib

Okay, my number one rule is no blood in the library. But aside from that I have a few general rules:

2. We don't work at the "no" factory. The first response isn't "we can't do that". Try and find the "yes" if possible without infringing on another patron. Some staff took this at first that we never say no. That's not a blanket yes to more computer time if someone else is waiting.