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The number of items that a customer may reserve will be reduced from the current limit of 10 to 5.
Over the last year, the amount of holds transferred between branch libraries has jumped by nearly 50%. While the success and popularity of this service is appreciated by the Austin Public Library, this increase in workload has not been matched by an increase in staff or vehicles, resulting in a negative impact on the services we offer. Branch staff is unable to process all of the items requested in a timely fashion, resulting in a backlog of and extended wait times for requested items.
"There is No Such thing as Patron - Circ Desk Confidentiality."
I don't know what it is about the circ desk, but it seems like patrons seem to frequently throw the general sense of self disclosure out the window. It's quite similar to someone telling their whole life story to a bartender at the bar.
Tonight I was part of one of the most awkward discussions I have had at the circ desk.
A mother came up to me at the circ desk and told me that her two children had been out of the country for the past year and that they needed new cards. Sure thing, easy transaction.
When I was looking up her children's accounts by searching with her last name, she saw the PC screen and said to her children, "Wow there are a lot of people with our last name, I mean, my ex-husband's last name." Her son looked up at her and asked, "You and dad got a divorce???" She quickly changed the subject by having him sign his name on his new card. I tried not to react at all, but I may have winced when he asked. -- Read More
Well now I've seen it all. There's a recall on SEVERAL DIY (do it yourself) books. (reminds me of 'The 40 Year Old Virgin' Steve Carell-"Do you like to do it yourself?")
Here's the official government link:
The Hot Books are:
Title ISBN Publication Date
AmeriSpec Home Repair Handbook 978-0-376-00180-1 January 2006
Lowe's Complete Home Improvement and Repair 978-0-376-00922-7
978-0-376-01098-8 September 2005
Lowe's Complete Home Wiring 978-0-376-00928-9 May 2008
Sunset Basic Home Repairs 978-0-376-01581-5
978-0-376-01025-4 February 1995
Sunset Complete Home Wiring 978-0-376-01594-5 December 1999
Sunset Complete Patio Book 978-0-376-01411-5
978-0-376-01399-6 January 2006
Sunset Home Repair Handbook 978-0-376-01258-6
978-0-376-01256-2 October 1998
Sunset Water Gardens 978-0-376-03849-4 January 2004
Sunset You Can Build - Wiring 978-0-376-01596-9 January 2009
Sucks for anyone who has used these for instructions.
"Do Not Look a Gift Horse in the Mouth"
I had a gentleman approach me at the desk yesterday asking if there was a manager on duty. I've learned from past experience that my lack of authority > manager's ineptitude.
So I told him that I could look in the back for one to which he replied, "Well, maybe you can help me."
He had overdue fees on his card in excess of $50. All for the same 4 books, he apparently failed to comprehend the "Renewal" process. He was playing his violin and was talking about how he needed it to study and before he knew it, his fees procreated into the amount it was today.
He asked if there "was anything that could be done about it." Like he was expecting me to wave a magic wand and *poof* make it entirely disappear, which in all reason I could. But I used my "Win/Win Tactic," I told him that if he paid half of it today, I could forgive the rest. Apparently that wasn't good enough for him because didn't jump at this 'once in a lifetime opportunity' that I just presented him. I even told him that any manager would not even offer to forgive this much, he still didn't accept it.
I know times are rough and I am more than willing to help out patrons but offer them an inch and some of them expect a mile.
I get to work this morning to see a plow truck clearing up the parking lot. The back entrance wasn't plowed so I walked around to the front of the building. I'm greeted at the door by a coworker who asks if I'm up for sanding the front entrance and bookdrop. Sure, why not, wouldn't want any of my older coworkers to slip and fall.
There were two people actually waiting at the door for it to open at 10. Started off the day with the bare minimum staff, 3 info and 3 circ. The first patron I helped on the desk remarked how surprised she was that we showed up. On her way out she turned around and said "thank you."
And they say libraries are "nonessential." Tell that to all of the patrons who came in today. I'll have to take a look at the circulation numbers tomorrow.
You can't say libraries aren't necessary, especially during times like this when more people flock to them.
Even with the shift to RFID tags, many libraries still use barcodes. A good many of the libraries using RFID use both the tags and the barcodes.
We're all familiar with the technology; a laser passes over the code and reads it through measurement of reflected light.
A new technology in coded information utilizes something similar but in reverse. Called a Bokode, it uses a small LED covered by a lens with dark patches on it. To read it, you need a camera and some software. The dark patches detail the data and the data given out varies with angle. In other words, a Bokode on a book right in front of you might tell you an item number and title with brief synapsis. A Bokode on a book a little farther down (taken with the same camera at the same time) might tell you why you might like this book if you're interested in that one.
But for my money, here's what makes my little Circulation Supervisor brain titter with glee:
"Let's say you're standing in a library with 20 shelves in front of you and thousands of books."
"You could take a picture and you'd immediately know where the book you're looking for is."
After a story earlier this week about Due Date stamps, Florida's own effing-librarian wrote to Washington Post columnist John Kelly with his thoughts.
Kelly added most of effing's email to his follow-up column, "Okay, So End of Library Stamps Isn't the End of the World.". Effing's stuff is found here fyi, along with opinions from other readers. Isn't it nice when you can start a dialogue?
Workers at the Punxsutawney (PA) Library are dealing with what they are calling an escape artist.
Punxsutawney Phil has escaped his den at the library three times over the past two weeks. Officials said the groundhog was returned to his den each time and has not been injured.
According to workers at the library, the groundhog is climbing into the library's ceiling. From there, Phil travels about 50 feet before dropping into the library's offices from the ceiling. Maybe he's looking for a wee bit more excitement than what the library is currently offering.
The most recent escape was last Sunday.
The San Francisco Public Library will start handing out unlaminated corn "EcoCards", though you'll still have the option of old-fangled plastic.
Our landfills are not overflowing with plastic library cards -- San Franciscans are neither that literate nor wasteful -- but, in an effort to be more environmentally responsible the library will next month kick off a test program featuring a run of 15,000 corn cards (the library usually hands out 60,000 cards yearly, so these may last a little while).
Fans of plastic need not despair -- you'll still have the option of getting regular cards (mine, says Joe Eskenazi, has crayon lightning drawn on it and was designed by a fourth-grader named Wing). But, if you agree to answer a few question over the next six months or so, the librarian will hand you the rather nondescript corn card. "We want to know how it works in your wallet and what happens if it gets wet," says library spokeswoman of six months, Michelle Jeffers (firstname.lastname@example.org).
The date-due ink stamp will soon disappear forever, sacrificed in the service of a supposed efficiency. This is yet another example of The Consumer having to do more work. Pump your own gas, scan your own groceries, remove your own gallbladder. So snarks John Kelly in his Washington Post column, "It's a plot".
By the end of June, all public libraries in Montgomery County Maryland will have done away with the date-due stamp, the familiar feature perfected by no less a figure than Melvil Dewey. In its place you will get a printed receipt. You will also get a magnet so you can affix your receipt to the refrigerator.
"It enables us to get the books into the hands of customers faster," Carol Legarreta, the county's public services administrator for branch operations, said by way of explanation. Patrons will be encouraged to manage their accounts online, checking to see when their books are due, reading e-mail reminders sent by the library system.