Information Architecture

Lessons Learned After Twitter Blackout

Recently two librarians had their accounts torched by Twitter due to coming up in an anti-spam sweep. Their accounts were considered to have been false positives and it took time for access to be restored. Two librarians in particular, Connie Crosby and Patricia Anderson, were affected.

As an aid to others, Anderson has posted a lessons learned review. In light of the recent Gmail outage some lessons are worth considering in other contexts.

New Windows Vista Security Hole

The Dvorak Uncensored blog points the way to a story about a vulnerability discussed at Black Hat. It appears that through the use of low-level, web-browsing related technologies control can be seized of Windows Vista computers notwithstanding new security protocols found in Vista. The aspect that is even more disturbing is how the vulnerability is not limited to Windows Vista alone but could be utilized against other platforms.

For libraries with public-access computing that can access the Internet, this may force some thinking about potential vulnerabilities.

Cuil: A New Search Engine Launches

While it may seem odd to note today compared to perhaps 1996 or 1997, a new search engine launched today. Cuil is a search engine focusing more on analyzing text relevance over ranking pages as might Google. Reactions seen on Twitter today were mixed such as those heard from Chad Haefele, Karin Dalziel, and Engadget's soon to be Editor-at-Large Ryan Block.

CNET's Rafe Needleman wrote at his WebWare site about the launch and how it was not the best. Needleman's post showed screenshots of strange results returned by Cuil. Dalziel also linked to a screenshot she posted on Flickr.

Have you tried Cuil today? What is your reaction to the launch of this new search engine?

'Public' online spaces don't carry speech, rights

Rant all you want in a public park. A police officer generally won't eject you for your remarks alone, however unpopular or provocative.

Say it on the Internet, and you'll find that free speech and other constitutional rights are anything but guaranteed.

Companies in charge of seemingly public spaces online wipe out content that's controversial but otherwise legal. Service providers write their own rules for users worldwide and set foreign policy when they cooperate with regimes like China. They serve as prosecutor, judge and jury in handling disputes behind closed doors.

Full article here.

The Web Time Forgot

On a fog-drizzled Monday afternoon, this fading medieval city feels like a forgotten place. Apart from the obligatory Gothic cathedral, there is not much to see here except for a tiny storefront museum called the Mundaneum, tucked down a narrow street in the northeast corner of town. It feels like a fittingly secluded home for the legacy of one of technology’s lost pioneers: Paul Otlet.

In 1934, Otlet sketched out plans for a global network of computers (or “electric telescopes,” as he called them) that would allow people to search and browse through millions of interlinked documents, images, audio and video files. He described how people would use the devices to send messages to one another, share files and even congregate in online social networks. He called the whole thing a “réseau,” which might be translated as “network” — or arguably, “web.”

Full story here.

Doing Away With Visual Real Estate

Most of us deal with a computer every single day. Some of us enjoy the experience more than others but we all share one common need.

Visual real estate.

In other words, we have one or more monitors and using those we can look at a given number of things. After a certain number, depending on your setup, you hit a point of diminishing returns. In other words, if you open too many windows, you'll clutter up your screen(s) to the point that they're unreadable.

Well, this could fix that. It could also have fascinating implications for the storage and retrieval of data. Think of it as microfilm 2.0.

The Guide To Optimised Thinking

When it comes to the gathering, coalescing, and analysis of data, most places can't compete with the United States CIA. I think a lot of library types would like to know some of their secrets, at least when it comes to data and information processing.

Well, now you can.

The CIA recently released a book titled Psychology of Intelligence Analysis. Obviously, the book is aimed more towards people working for or with the CIA, but there's some interesting bits in their for the information science nerd too. The book is available online in its full text glory if you've got the interest.

via Mind Hacks.

Earth, Sky, Street, Mars, And Now... The Ocean Floor

Google Maps and Google Earth brought the world to our fingertips. Then, with varying degrees of success, they did the same thing with the sky, the street, and Mars. Now, Google calls together a team of oceanographers with a plan to map the ocean floor.

Google's current plans are to provide a framework and basic map of the ocean floor and, like Google Earth, provide the ability to add things to it. Ideas for additional data include shipwrecks, coral reefs, and currents.

A sandbox for collecting search examples, patterns, and anti-patterns

Peter Morville put together this neat sandbox for collecting search examples, patterns, and anti-patterns. He's looking for folks to add tags, notes, and comments, and suggest new examples. Over time, he hopes to add patterns that illustrate user behavior and the information architecture of search. He's blogging about search patterns at www.findability.org.
(Link stolen from the NGC4LIB list)

Towards a modern, functional OPAC

Aaron Schmidt has used quite a few library OPACs. He's also used and sought out the best of the open web. You’ve probably done the same and like him, you’ve probably been dismayed at the disparity between the two worlds. The open web can be fun and inspiring. Would you say the same of our OPACs? He's thought about what OPACs should be like in bits and pieces and decided to assemble them here.

A Problem
Besides all of the small, simple usability enhancements OPACs need (listed way below) a big concern about library websites and OPACs is the distracting transition between the two. You know the routine. Ubiquitous “Click here to search the catalog” links take users from one place to another and create a disjointed experience.

Aaron's Solution
One way to provide a seamless experience is to put some OPAC functions into the website, letting people accomplish OPAC tasks without having to leave the library website. In Aaron's dream OPAC this go-between is essentially an ecommerce shopping basket but called a backpack or bookshelf in this instance. Just like on amazon.com, when logged in, a patron’s library backpack appears on every library webpage, whether it be the homepage, a book list, or the results list of a search. Any item cover on the website can be dragged and dropped into users’ backpack/bookshelf.

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