Is this what a librarian does?

Is this a positive or negative library transaction? Does something like this spread goodwill or is it just wasting time? What do you think the patron/customer thought about it?

Here is a recent chat transcript. Names have been changed, etc...

Question: How are you doing today?

[You have been connected to Tom.]
Tom: Hello, welcome to the library. I am Tom and I will be assisting you today. Please wait a moment while I consider your question...

Tom: ...after considering your question, I believe that I am okay.

Tom: do you have a reference question I can help with?

Patron: we had to do this for an assignment

Patron: ask you a question, lol

Patron: just thought id see how your day was going

Tom: what if I told you that I was a sophisticated AI program designed to answer these questions?

Patron: Well im pretty sure an AI wouldnt know how to respond to that question

Tom: I said I was sophisticated.

Patron: Touché

Patron: well thanks tom, have a good one = )

Tom: I hope your session went as well as you expected. thanks for stopping by

How do you answer questions like these non-reference questions? Do men and women answer these potentially personal questions differently? I'll admit, I wasn't sure where this might go when it started.

I like to think of it as putting the "fun" back in libraryfunship. (I can't believe I really typed that. Pretend you didn't see that. And I was doing so well up to this point.)

Library Day in the Life Round 4 Announced

Bobbi Newman announced on Thursday the start of the 4th round of her Library Day in the Life Project. Like the title suggests, it is a blog post detailing the day in the life of a librarian. Round 3 (for which I wrote an entry) had a fun array of takes on the library day, from Marianne Lennox’s Photo Diary to Julie Strange’s multipart post of the week (more of a ‘week in the life of…’).

I’m looking forward to another round of the project. It’s an interesting insight into the lives of my peers; sometimes it’s funny, sometimes it’s serious, but it always has a lot of heart to it. I find that I like these kinds of posts the most because it shows how much librarians love what they do.

Be sure to read the directions and then hop right in!


A day or month in the life of the.effing.librarian

I came across a discussion about what a librarian does which led me to the wiki:

And it made me wonder what-the-hell-do-I-do-all-day? So I thought about it and this is what I mostly have been doing lately...
Regular duties: troubleshoot pc, printer, wi-fi, database issues; answer system-wide email; work virtual and actual reference desk; help wherever needed; other crap I can’t think of at the moment.

Sample of what I’ve done during June-July.
weeded 50 books (another 50 today, but it's August);
requested 300 books (someone else places the order);
shot and edited video for upload to youtube;
ordered equipment replacements and budgeted items for purchase;
edited system-wide training materials;
edited my web pages;
produced monthly system-wide posters, training schedules and promotional materials;
brought cookies to my co-workers;
edited monthly programs to fit into PowerPoint show displayed in library;
assisted with pc and projector and sound set-up for public programs;
taught seven instructional classes to public;
monthly, quarterly and annual stats;
prepped supervisor’s laptop for webcast;
discussed presenting long-distance webcast with instructor from NY;
attended day-long workshop;
blogged my ass off;
other crap I dump from memory after I leave work. -- Read More

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