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Important story from the Associated Press about the San Francisco Public Library hiring a social worker to help homeless library patrons.
Every day, when the main library opens, John Banks is waiting to get inside. He finds a spot and stays until closing time. Then his wheelchair takes him back to the bus terminal where he spends his nights.
Like many homeless public library patrons, all Banks wants is a clean, safe place to sit in peace. He does not want to talk to anyone. He does not want anyone to talk to him. The day he decides he wants help, he knows what to do: ask for the library's social worker.
The main branch of the San Francisco Public Library, where hundreds of homeless people spend every day, is the first in the country to keep a full-time social worker on hand, according to the American Library Association.
Cities across the country are trying different approaches to deal with patrons who use bathroom sinks as showers or toilet stalls as drug dens. In Philadelphia and San Francisco, libraries have hired homeless patrons to work as bathroom attendants who guide others to drop-in centers or churches where they can bathe.