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"I Can Name That Patron in Two Adjectives"
My coworkers and I encounter a lot of people during our time on the desk and while covering the phones. Unless you are a frequent patron, exceptional nice (or attractive), troublesome, or for a lack of a better word, down right "quirky," we do remember your name. And if you are really special, we even may have a nickname for you. Not that it means it's a bad thing. Several of my female coworkers have dubbed one guy the "hot dad."
Also, if you have a unique name, we will most likely point it out to each other. Seriously, what else are we supposed to talk about at work: cats? recipes? sewing/crocheting? I'd fail on all three topics.
We don't make fun of patrons, okay, so *some* of my coworkers do, but when you deal with hundreds of people during the week it can be hard to recall certain patrons unless you describe them like "Porn Dude," you know, that creepy guy that always looks at porn on the public internet stations without regard for those around him.
I know it would be pointless of me to say not to take it personally but really, it is personal.