This report describes the results of a survey that Marshall Breeding conducted to gather data regarding the perceptions of libraries toward their automation systems, the organizations that provide support, and the quality of support they receive. It also aims to gauge interest in open source library automation systems.
This year, Marshall received 1,450 responses from libraries in 51 different countries. The countries most strongly represented include the United States (1,150 responses), United Kingdom (49), Canada (99), Australia (44). As with the general demographics of the lib-web-cats database, the respondents of the library primarily come from libraries in English-speaking countries. Survey results were gathered between October 31, 2008 and January 16, 2009.