Online Public Library Reference Services

Thinking about doing online reference? Someone
suggested a link to this Handy resource regarding online refrence. It\'s
a good read for all those considering making this
move. I\'ve seen some discussion on the lists on this
topic, so I think some folks are making the
move.

\"A hundred years ago, the only way to tap
into the expertise of a reference librarian was to
physically travel down to the library. In the past fifty
years, information seekers have had the choice of
visiting the library physically, or placing a phone call to
the reference desk. Today, a few pioneering library
systems are delivering reference service right to the
patron\'s home computer - - -via online communication.
\"

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