Dealing With Overdue Books In the Nation’s Largest Public Library System

Sewell Chan's NY Times Blog reports on a program at the Queens Borough Library that for the past eleven years has utilized a collection agency and also sometimes refers extreme cases to a credit bureau.

In a related story, one overdue borrower sued the collection agency and won (on something of a technicality).

Readers are invited to reveal their own overdue book stories here.

Should an overdue library book affect your credit rating?

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Overdue books

Our library is having a terrible problem getting patrons to return materials. We call, send statements with fines and what happens? They just stop coming to the library! We are a small rural library and cannot afford a collection agency. Any ideas will be greatly appreciated.

Maybe a library hitman would help?

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